Legal information

In accordance with the provisions of articles 6-III and 19 of the law for Confidence in the Digital Economy, we inform you that the operator of the site is :

TAHITI TOURISME is a French Economic Interest Grouping governed by the provisions of article L.251-1 and following of the French Commercial Code.

• Its head office is located at : Papeete, Gare Maritime – 2nd floor, P.O. Box 65, 98713 Papeete Tahiti.
• It is registered with the Papeete Companies Registry under number 4673 D.
• Telephone number: +689 40 50 40 30
• Fax number: +689 40 43 66 19
• E-mail address: webmarketing@tahititourisme.org
• Director of publication: Vaihere LISSANT

The whole of this website is governed by French legislation, particularly in terms of intellectual property and personal data, as well as international legislation.

The information, pictograms, iconograms, photographs, images, texts, video sequences, whether animated with sound or not, and other elements present on the Website are protected by industrial and/or intellectual property rights of which Tahiti Tourisme is either the owner or is authorised to reproduce and represent them.

As such, any reproduction, representation, adaptation, translation and/or modification, in part or in full, or transfer by any process whatsoever, is prohibited without the express, prior and written authorisation of Tahiti Tourisme. Any such act would constitute an infringement of copyright under articles L.335-2 et seq. of the French Intellectual Property Code.

Copying on paper for private use of these various objects of rights is authorised in accordance with article L122-5 of the Intellectual Property Code.

For any use or information on this subject, please contact us at

Tahiti Tourisme, BP 65, 98 713 Papeete or by e-mail at the following address: dpo@tahititourisme.org.

The trademarks and visual identities of Tahiti Tourisme and its partners, as well as the logos cited and reproduced on this Website are protected.

Any total or partial reproduction of these brands or these logos made from elements of the Site without the express and prior authorization of Tahiti Tourisme is prohibited within the meaning of the Code of Intellectual Property.

Tahiti Tourisme cannot be held responsible for access by Internet users via hypertext links set up within the framework of the Website to other resources present on the network.

The Tahiti Tourisme website complies with the French Data Protection Act 78-17 of 6 January 1978, as amended, and with the General Data Protection Regulation (RGPD).

All information relating to the collection and storage of our customers’ personal data is methodically kept in a register which includes all supporting documents (internal reports, correspondence, minutes of meetings, etc.) to demonstrate that Tahiti Tourisme complies with the provisions of the law of January 78 and the RGPD and that it fully exercises its responsibilities in this area. This register is kept up to date and takes into account all changes in processing.

Respect for the protection of personal data is a determining factor in the relationship of trust that we wish to establish with you.

The purpose of this information notice is to inform you in a transparent manner about the processing that we are likely to implement throughout our relationship.

Tahiti Tourisme, as the data controller, collects and processes personal data concerning you for the following purposes:

• • to inform you about our events and those of our partners and to enable you to take part in them;
  • to send you our communications (newsletter, catalogues, etc.);
  • to offer you information about the destination;
  • to enable you to learn about the destination;
  • give you access to our media library (brand centre);
  • offer you our products and services or introduce you to those of our partners;
  • allow you to access our website and take part in our competitions;
  • to enable us to carry out statistical analyses, surveys and studies relating to our products and services and the traffic on our websites.

Indirectly personal data, for statistical purposes, may also be collected to manage your connection and browsing. You can consult our policy on cookies in the legal notices of our website at the following link: https: //tahititourisme.pf/mentions-legales/.

We only process data when one of the following conditions is met:

• • your consent to the processing operations has been obtained ;
  • we have a legitimate interest, or that of a third party, which justifies our processing the personal data concerned; or
  • the performance of a contract between us and you requires us to process the personal data concerned;
  • We are bound by legal and regulatory obligations which require us to process the personal data concerned.

In the event that we ask for your consent, it is collected directly on the form used to collect the information concerning you.

For the purposes of the processing described above, the following data is collected and processed:

• Identity: title, surname, first name, address, telephone number (fixed and/or mobile), fax number, e-mail addresses, date of birth, profession, internal processing code enabling the customer to be identified;
• Data relating to the monitoring of the commercial relationship: requests for documentation, trial requests, product purchased, service or subscription subscribed to, quantity, amount, frequency, delivery address, purchase and service history, product returns, origin of the sale (seller, representative, partner, affiliate) or order, correspondence with the customer and after-sales service, exchanges and comments from customers and prospects, person(s) in charge of customer relations;
• Data relating to invoice payments: payment methods, discounts granted, receipts, balances and unpaid invoices;
• Data relating to the selection of persons for loyalty-building, canvassing, surveys, product testing and promotional activities;
• Data relating to the organisation and processing of competitions, lotteries and any promotional operation, such as the date of participation, the answers given to competitions and the nature of the prizes offered;
• Data relating to the contributions of people who post opinions on products, services or content, in particular their pseudonym;
• Data collected as part of the Tahitian Specialist Programme;
• Data collected as part of the free wifi access form issued by Tahiti Tourisme.

The retention periods we apply to your personal data are proportionate to the purposes for which they were collected.

The recipients of your personal data are our own management teams, our technical service providers and our subcontractors.

The personal data we collect, as well as that collected subsequently, is intended for us in our capacity as data controller.

We ensure that only authorised persons have access to this data. Our service providers may receive this data in order to carry out the services we entrust to them. Certain personal data may be sent to third parties or legally authorised authorities in order to meet our legal, regulatory or contractual obligations.

We transfer your personal data to countries outside the European Union and these transfers are governed by legal instruments that comply with the applicable rules.

Under the conditions laid down in data protection regulations, you have the right to access, rectify and delete data concerning you.

This data may only be deleted if :

• the data is no longer necessary for the purposes for which we collected or processed it;
• you have withdrawn your consent to their processing
• you have objected to its processing and there is no compelling reason for Tahiti Tourisme to continue;
• this data has been processed unlawfully;
• the data must be deleted in order to comply with a legal obligation under European Union law or French law to which Tahiti Tourisme is subject.

You may also request the restriction of the processing of your personal data and request their portability, including their transmission to a third party.

Your right to portability applies only to personal data concerning you, which excludes anonymised personal data or data which does not concern you. This right is limited to processing based on consent or on a contract and to personal data that you have personally generated.

You may also object to the processing of your data on your own grounds. In the case of commercial canvassing, you may exercise this right free of charge and without giving any reason by writing to the address below.

Where the processing of data by us is based on your consent, you may withdraw it at any time. We will then stop processing your personal data.

You can exercise your rights electronically at the following address: dpo@tahititourisme.org or by post at the following address: Tahiti Tourisme, BP 65 – 98 713 Papeete, with proof of your identity.

You may lodge a complaint with a supervisory authority – In France, this is the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris cedex 07.

You have the possibility of defining directives relating to the conservation, deletion and communication of your personal data after your death with a trusted third party, certified and responsible for ensuring that the wishes of the deceased are respected, in accordance with the requirements of the applicable legal framework.

Cookies are data used by a server to send status information to a user’s browser, and by that browser to send status information back to the originating server.

Status information can be, for example, a session identifier, a language, an expiry date, a response domain, etc.

For the duration of the cookie’s validity, cookies enable status information to be stored when a browser accesses different pages on a website or when the browser returns to the website at a later date.

There are different types of cookies:

> session cookies, which disappear as soon as the user leaves the site

> permanent cookies, which remain on the user’s terminal until their lifetime expires or until the user deletes them using the browser’s functions.

These are cookies placed by tahititourisme.pf on your terminal for the purposes of browsing our website, optimising and personalising our services on the website (these cookies mainly concern our web analytics solutions).

The cookies we issue enable us to:

> to compile statistics and volumes of visits to and use of the various elements making up our site (sections and content visited, path taken, etc.), enabling us to improve the interest and ergonomics of our services;

> adapt the presentation of our site to the display preferences of your web or mobile terminal (display resolution, operating system used, etc.) when you visit our site;

> to store information relating to your browsing preferences (choice of language).

We may include on our site computer applications from third parties that enable you to share content from our site with other people or to inform these other people of your consultation or your opinion concerning content from our site. This is particularly the case with the “Share”, “Recommend”, “Tweet”, etc. buttons from social networks such as “Facebook”, “Twitter”, “Pinterest” and “Google +”.

The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when visiting our site. In fact, this type of application button may allow the social network concerned to track your browsing on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your browsing on our site.

We have no control over the process used by the social networks to collect information relating to your browsing on our site and associated with the personal data they hold. We invite you to consult the privacy protection policies of these social networks in order to find out how the browsing information they may collect through these application buttons is used, particularly for advertising purposes. These protection policies should enable you to exercise your choices with regard to these social networks, in particular by configuring your user accounts for each of these networks.

The third-party cookies issued on our site come from applications integrated into our site, the main ones being :

> Add this (Share on social networks) :

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> loc

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> uit

> Google Analytics (Statistics) :

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Internet browsers are usually set to accept cookies by default, but you can easily change this by modifying your browser settings. However, please note that if you choose to disable cookies, some parts of our materials may not be accessible.

This website and the information it contains are provided without warranty of any kind. By using this website, you agree to use it at your own risk. Tahiti Tourisme cannot be held responsible for any damage resulting from the use of this website, including any inaccuracies, errors or omissions on the website.

All offers presented on this website are non-contractual and do not constitute an exhaustive list of Tahiti Tourisme services. Prices are also given for information only and Tahiti Tourisme cannot be held responsible in any way. Tahiti Tourisme’s partners are solely responsible for their offers.

The pages linked to this site (hypertext links) may lead to the consultation of other sites over which the director of the publication has no control, and can therefore provide no guarantee as to the quality of the content and proper functioning of the said sites.

Please report any malfunction or abusive content to us.